Florida Tech now offers a mobile alternative to carrying your physical Panther Card. Panther Mobile is still your official Florida Tech ID card, but offers the convenience of digital accessibility on your Apple iPhone and/or Apple Watch.
With Panther Mobile, students, faculty, and staff can use their Apple devices phone to access campus buildings, make purchases at dining locations, and to release copies from printers.
COMING SOON! Panther Mobile will also be accepted at vending machines and self-service kiosks.
Cardholders can view meal plans, FlexCredit, and Panther Cash balances at-a-glance on Panther Mobile. It can also be instantly and remotely issued, revoked, or reactivated, offering an added level of control and fraud protection for cardholders.
We recommend you continue to carry your physical Panther Card (if you have one) with you for use as campus identification only.
If you decide you want to revert from Panther Mobile to a Panther Card, please reach out to the Access Control Office for assistance.
Ensure you have an iPhone SE, iPhone 7 or later device that runs iOS 12 or later.
- You can also use Panther Mobile on Apple Watch Series 1 and later devices running Watch OS 5 or later – but setup needs to take place on your iPhone.
To enhance the security of Panther Mobile, your Apple device must be registered on Florida Tech’s DUO two-factor authentication platform.
You will also need to have an approved Panther Card photo. If you have not done so yet, yet, upload a photo. If you do not already have an approved Panther Card photo or upload a new photo, you will not be able to use Panther Mobile.
Steps to Setup Your iPhone
- Ensure you are signed into iCloud with your Apple ID
- Download the GET Mobile app from the App Store
- Open the GET Mobile app on your iPhone
- Type Florida Tech in the search box and choose it from the dropdown list
- Log in using your TRACKS username and password, and then complete the DUO authentication
- Choose whether or not to Enable Face ID
- Set a PIN for Panther Mobile
- Enter your phone number, if requested
- Select the Add to Apple Wallet button, then select whether you would like to add Panther Mobile to your iPhone or Apple Watch
- You may add Panther Mobile to both device types if you wish
- Agree to the Terms and Conditions
- Your Panther Mobile Card will now be provisioned in your Apple Wallet
Note: Do not delete the GET Mobile app. If you delete the GET Mobile app, the Panther Mobile option and usage functions will be removed as well.
Steps to Setup Your Apple Watch
After following the steps above, you can then provision Panther Mobile on your Apple Watch.
- Ensure your Apple Watch is signed into the same iCloud account as your iPhone.
- From within the GET Mobile app on your iPhone, select the Add to Apple Wallet button again.
- On the Add Card to Wallet screen, tap Next in the upper right corner.
- Follow the onscreen instructions to complete adding your card. Your Panther Mobile Card will now be provisioned on your Apple Watch.
Note: Do not delete the GET Mobile app. If you delete the GET Mobile app, the Panther Mobile option and usage functions will be removed as well.
Apple Device Setup Questions
Visit the Apple Device FAQs page for answers to common questions.
Troubleshooting
Ensure that you are signed into iCloud with your Apple ID. If you are using both an iPhone and an Apple Watch, both devices must be signed into the same iCloud account.
Reporting Issues
If you experience any issues using Panther Mobile, call the IT Help Desk at (321) 674-7284, enter a ticket, or ask Astra the IT chatbot for further assistance.
All exterior and interior building readers have been upgraded to support Mobile Credentials. Hold the top of the iPhone, or the face of the Watch to the building reader, within at least 1 inch, and wait for an audible beep and/or a green light to appear. The door will then unlock.
For door access at student residential locations, the additional step of inputting your personal code is still required before the door will successfully unlock. ONLY student residents assigned to a specific residential building will be able to access this location type.
Point-of-sale location readers have been upgraded to support Mobile Credentials. Hold your Apple iPhone or Apple Watch to the reader, within 1 inch, and wait for an audible beep and/or a green light to appear.
Mailing and shipping services have not been upgraded to support Mobile Credentials, at this time. Stay tuned for updates!
Vending machine and self-service kiosks have not been upgraded to support Mobile Credentials, at this time. Stay tuned for updates!
All multi-function print/copy machines have been upgraded to support Mobile Credentials.
Important: New readers have been installed, so users will need to re-register their account on the machine for each different use case (ID card, mobile phone, and/or Apple Watch.)
Follow steps 1-3 to register each different use-case: Florida Tech ID card, iPhone, and/or Apple Watch. This is a one-time re-registration step for the new reader to recognize these different device types.
- Tap your Florida Tech ID card, or hold your iPhone and/or Apple Watch above the reader to the right of the display.
- When prompted, sign in with your TRACKS username and password.
- Log out, then repeat with a different use-case device.
- After initial re-registration, hold your Apple iPhone or Apple Watch to the reader, within 1 inch, and wait for the machine to log you in. Then you may use the machine as normal.